LEGAL REFERENCE

Your Privacy Matters at rajawali88

We handle your account, payment and gaming data with clear, transparent practices. This policy explains exactly what we collect, how we use it, and how we keep it...

Data ProtectionPayment SecurityTransparencyAccount PrivacyIndonesia Compliant
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rajawali88 Your Privacy Matters at rajawali88

Privacy Policy Overview

rajawali88 operates in supported regions within Indonesia and collects personal data to deliver your account, process transactions via QRIS, DANA, OVO and GoPay, and improve your gaming experience. We comply with applicable Indonesian data protection frameworks and do not share your information with third parties without consent or legal obligation. Your password and payment details remain encrypted. We use cookies and analytics

to understand how you navigate the lobby and which games you explore, helping us keep the platform running smoothly and securely for every session.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Inquiries & Support

Email Support Contact our privacy team at [email protected] with any questions about your data, how we store it, or requests to review your account information.
Account Settings Access your privacy preferences directly in your account dashboard. Review what we've collected, update your contact details, and manage communication preferences.
Live Chat Reach our team instantly through the in-app chat. They can explain specific policy sections, walk you through data requests, or escalate privacy concerns.
PLATFORM TRUST SIGNALS

Privacy & Compliance Standards

Encryption Standard

All payment data, including QRIS, DANA, OVO and GoPay wallet details, travels through industry-standard SSL encryption so intercepts stay blocked.

Data Retention Policy

We retain your account and transaction history for the duration of your membership plus the period required by Indonesian regulation, then securely delete it.

Third-Party Audit

Our privacy practices and security protocols are regularly reviewed by independent auditors to confirm compliance with data protection standards.

Cookie Transparency

We use first-party cookies to remember your login and game preferences. Third-party cookies help us measure lobby performance and gaming patterns anonymously.

GDPR & Local Law

Where applicable, we honor data subject rights including access, rectification and deletion requests. Contact our team to exercise these rights.

Breach Notification

If we detect unauthorized access to your data, we notify you within 72 hours and outline steps to secure your account and payment methods.

How Our Privacy Stance Aligns Across Pages

Terms of ServiceComplements this policy by defining account ownership, dispute resolution and your rights as a member of the rajawali88 platform.
Player guidance PolicyDetails how we protect your wellbeing through account limits, session tracking and support resources, separate from data privacy.
Payment SecurityExpands on how QRIS, DANA, OVO and GoPay transactions are tokenized and encrypted at the gateway level for maximum protection.
Cookie & TrackingBreaks down which cookies we use, how long they persist, and what analytics partners see from your lobby and game activity.
Account Data AccessExplains your right to download your complete account history, game logs and payment records in a portable, readable format.
Affiliate & MarketingClarifies that your email and phone are used only for account updates and promotions you've opted into, never sold to third parties.
Children & MinorsConfirms that rajawali88 requires users to be of legal age, and we do not knowingly collect data from anyone under age in any region.
QUICK SIGNAL

What Defines Our Privacy Commitment

Account Ownership Your account and data belong to you. We do not...
No Resale of Data We never sell your name, email, gaming patterns or payment...
Minimal Collection We ask only for data required to create your account...
Transparent Processing Before we use your data for a new purpose—analytics, location...
Deletion on Request You can request we delete your account and all associated...
Secure Logout When you log out, your session terminates immediately. Shared devices...

Privacy Policy Frequently Asked Questions

We collect your name, email, phone number, date of birth, address and payment details (including QRIS, DANA, OVO and GoPay identifiers) to verify your identity, process transactions and comply with local regulations. We also log your IP address and device type for security and fraud prevention.

All wallet details are encrypted using SSL 256-bit standards before transmission and tokenized at our payment gateway so raw numbers are never stored on our servers. Transactions are isolated from your core account data and monitored for suspicious activity.

We do not sell your information. We share data only with payment processors, fraud detection services, and legal authorities when required by law. All third parties are contractually bound to treat your data confidentially and use it only for the service we've contracted.

Yes. Log into your account, navigate to Privacy Settings, and select Download My Data. We provide your complete account record, transaction history and game logs in a portable format within 7 business days at no cost.

We retain essential account records (name, transactions, payment history) for seven years to comply with Indonesian accounting and anti-money-laundering rules. Game logs and analytics data are deleted within 90 days unless you request extended retention.

We use session cookies for login and game preference memory, and analytics cookies to track lobby behaviour and feature performance. You can disable non-essential cookies in your browser settings without losing core account functionality or payment security.

We notify you within 72 hours via email and in-app alert with details of the breach, affected data, and steps to secure your account. We guide you through password reset, payment card cancellation where needed, and ongoing monitoring for fraud.